Zoho Desk is one of the most affordable help desk platforms on the market, and that low price point is genuinely hard to beat. With the Express plan at $4.20/agent/month (annual billing), a free plan for 3 agents, and deep integration with the broader Zoho ecosystem, it has earned a loyal user base. But affordable does not always mean friction-free.
The most common reasons teams look for Zoho Desk alternatives come down to setup complexity and feature gating. Blueprint automation, Zoho’s visual process builder, requires significant tweaking to match real-world workflows. Zia AI is locked behind the Enterprise plan at $24/agent/month, and even then, generative AI features require you to bring your own OpenAI API key. Server connection issues and occasional slowness show up consistently in user reviews. And if you need live chat and phone support from Zoho itself, that requires purchasing a separate Premium support plan on top of your Desk subscription.
None of these are dealbreakers for every team. But if you are spending more time configuring Zoho Desk than actually resolving tickets, or if you have outgrown its feature set and the next tier still does not include what you need, here are 10 alternatives we researched and compared on pricing, features, AI capabilities, and ease of use. (For a deeper look at how Zoho Desk stacks up overall, see our Zoho Desk review. For a broader comparison, see our best help desk software guide.)
Quick Pick: Which Alternative Is Right for You?
| Your Situation | Our Pick | Why |
|---|---|---|
| Want a similar tool with easier setup | Freshdesk | Comparable pricing, smoother onboarding |
| Need enterprise-grade features and integrations | Zendesk | 1,977 marketplace apps, omnichannel on every plan |
| Want AI-first autonomous resolution | Intercom | Fin AI Agent resolves tickets at $0.99/resolution |
| Prefer simplicity over feature depth | Help Scout | Clean interface, strong email-first support |
| Running an ecommerce store | Tidio | Chat-first with Shopify integration and Lyro AI |
| Want AI included without add-on fees | LiveAgent | AI chatbot on all paid plans, no extra charge |
| Already using HubSpot CRM | HubSpot Service Hub | Native CRM integration, unified platform |
| Want to pay only when AI resolves a ticket | Kayako | $1/resolution pricing, no charge for escalations |
| Need shared inbox collaboration | Front | Built for teams managing high-volume shared inboxes |
| Live in Gmail and want help desk features | Hiver | Help desk built directly inside Gmail |
At-a-Glance Comparison
| Tool | Best For | Starting Price (Annual) | Free Plan | AI Approach | G2 Rating |
|---|---|---|---|---|---|
| Freshdesk | Budget omnichannel | $15/agent/mo | Yes (2 agents, 6 months) | Freddy AI $100/1K sessions | 4.4/5 (3,504) |
| Zendesk | Enterprise-grade support | $55/agent/mo | No | Basic AI included; Copilot $50/agent add-on | 4.3/5 (6,000+) |
| Intercom | AI-first support | $29/seat/mo | No | Fin AI $0.99/resolution | 4.5/5 (3,382) |
| Help Scout | Simple email support | $25/user/mo | Yes (5 users, 100 contacts/mo) | AI Answers $0.75/resolution | 4.4/5 (407) |
| Tidio | Ecommerce live chat | $24.17/mo flat | Yes (50 convos/mo) | Lyro AI add-on from $39/mo | 4.7/5 (1,700+) |
| LiveAgent | All-in-one with built-in AI | $15/agent/mo | Yes (limited) | AI chatbot on all paid plans | 4.5/5 (1,509) |
| HubSpot Service Hub | HubSpot ecosystem users | $15/seat/mo | Yes (2 users) | Breeze AI Enterprise only | 4.4/5 (2,509) |
| Kayako | AI resolution pricing | $79/agent/mo | No | Kay AI $1/resolution | ~4.0/5 (estimated) |
| Front | Shared inbox collaboration | $19/user/mo | No | AI add-ons on higher tiers | 4.7/5 (2,400+) |
| Hiver | Gmail-native help desk | $25/user/mo | Yes (basic) | AI Summarizer and Compose on Growth | 4.6/5 (1,200+) |
For reference, Zoho Desk Express starts at $4.20/agent/month (annual billing) with a free plan for 3 agents. Zoho Desk’s G2 rating is 4.4/5 (6,433 reviews).
1. Freshdesk — Best for Easier Setup at Similar Pricing
Best for: Teams that want Zoho Desk’s affordability with a smoother onboarding experience
Starting price: $15/agent/month (Growth plan, billed annually)
Freshdesk is the most direct Zoho Desk competitor. Both are built by companies focused on the SMB market, both offer free plans, and both use per-agent pricing. Where Freshdesk pulls ahead is setup simplicity and feature bundling. The Growth plan at $15/agent/month includes automation rules, SLA management, collision detection, and access to 1,000+ marketplace apps — features that require Zoho Desk Standard or Professional depending on the capability. For a head-to-head breakdown, see our Freshdesk vs Zoho Desk comparison.
The free plan supports 2 agents for 6 months with email and social ticketing, a knowledge base, and basic analytics. The Pro plan at $49/agent/month adds custom roles, multilingual knowledge base, CSAT surveys, and 500 Freddy AI sessions. Enterprise at $79/agent/month includes skill-based ticket assignment, sandbox, and audit logs.
The main catch: core Freshdesk is ticketing-only (email and social). For live chat, phone, and messaging you need Freshdesk Omni, a separate product starting at $29/agent/month. Zoho Desk bundles live chat on Standard and telephony on Professional within a single product. Freshdesk also has four separate products (Freshdesk, Freshdesk Omni, Freshchat, Freshcaller) which creates confusion during evaluation.
Key advantages over Zoho Desk:
- Smoother setup with less configuration overhead
- 1,437 marketplace integrations vs Zoho Desk’s 250+
- Freddy AI sessions included on Pro plans (Zoho Desk Zia requires Enterprise)
- 14-day free trial with no credit card required
Where Zoho Desk still wins:
- Express plan at $4.20/agent/month is significantly cheaper
- Live chat and telephony bundled in a single product on Standard/Professional
- Native integration with 50+ Zoho apps (CRM, Analytics, Projects)
- Unlimited ticket creation on all plans with no per-ticket charges
2. Zendesk — Best for Enterprise-Grade Support
Best for: Growing teams that need deep integrations, compliance options, and omnichannel from day one
Starting price: $55/agent/month (Suite Team plan, billed annually)
Zendesk is the opposite end of the pricing spectrum from Zoho Desk, but it eliminates several Zoho pain points. Every Suite plan bundles email, chat, phone, and social messaging — no need to figure out which tier unlocks which channel. The integration ecosystem is massive at nearly 2,000 marketplace apps compared to Zoho Desk’s 250+. And AI features, while expensive, are more mature and do not require you to bring your own OpenAI key.
Suite Team at $55/agent/month includes omnichannel support, a help center with AI-powered search, prebuilt analytics, and access to the full marketplace. Suite Growth at $89/agent/month adds SLAs, CSAT surveys, and light agents. Suite Professional at $115/agent/month adds skills-based routing, HIPAA compliance, and custom analytics.
The trade-off is cost. Zendesk’s cheapest plan costs more than Zoho Desk’s most expensive plan ($24/agent/month Enterprise annual). The Copilot AI add-on at $50/agent/month pushes real-world costs to $105-$165/agent/month. There is no free plan. For teams that have outgrown Zoho Desk’s feature set and budget, Zendesk delivers — but the price jump is significant.
Key advantages over Zoho Desk:
- Omnichannel bundled on all Suite plans (Zoho gates channels across tiers)
- 1,977 marketplace integrations vs 250+
- AI features without requiring your own OpenAI key
- Mature enterprise features on lower tiers (sandbox, compliance)
Where Zoho Desk still wins:
- Enterprise at $24/agent/month vs Zendesk Suite Team at $55/agent/month
- Free plan with 3 agents (Zendesk has no free plan)
- No per-ticket charges and no metered AI resolution costs
- Zoho ecosystem integration at no additional cost
3. Intercom — Best AI-First Help Desk
Best for: Teams that want autonomous AI resolution as a core feature, not a locked Enterprise add-on
Starting price: $29/seat/month (Essential plan, billed annually)
If Zoho Desk’s Enterprise-only Zia AI frustrates you, Intercom is the polar opposite. Its Fin AI Agent is available on all plans at $0.99 per resolution, handling customer queries autonomously — processing refunds, answering questions from your knowledge base, and escalating only when it cannot resolve the issue. No minimum seat requirement, no Enterprise gate.
The Essential plan at $29/seat/month includes a shared inbox, ticketing, help center, pre-built reports, and the Messenger live chat widget. Workflows and multiple team inboxes require the Advanced plan at $85/seat/month. The Expert plan at $132/seat/month adds SSO, HIPAA compliance, SLA management, and workload management.
The cost trade-off is predictability. Fin’s per-resolution pricing means a team handling 2,000 AI resolutions per month adds $1,980 on top of seat costs. The Essential plan also lacks workflows, multiple inboxes, and custom reports, pushing many teams toward the $85/seat Advanced plan. But if AI-driven resolution is your priority, Intercom delivers capabilities that Zoho Desk only offers on Enterprise — and even then, Zoho requires your own OpenAI key for generative features.
Key advantages over Zoho Desk:
- AI available on all plans (Zoho Desk Zia requires Enterprise)
- Modern Messenger widget with in-app messaging and proactive support
- No minimum seat requirements (Zoho Express has 5-agent minimum)
- Stronger AI resolution capabilities without needing your own API key
Where Zoho Desk still wins:
- Express at $4.20/agent/month vs Intercom Essential at $29/seat/month
- Free plan with 3 agents (Intercom has no free plan)
- More predictable pricing without usage-based AI charges
- Native Zoho ecosystem integration (CRM, Analytics, Projects)
4. Help Scout — Best Clean, Simple Alternative
Best for: Small-to-mid-size teams that want a straightforward help desk without Blueprint complexity
Starting price: $25/user/month (Standard plan, billed annually)
Help Scout is the anti-Zoho-Desk in terms of philosophy. Where Zoho Desk layers on tiers, modules, and configuration options, Help Scout keeps things deliberately simple. The interface is clean, the learning curve is short, and the focus is on making every customer conversation feel personal rather than routing it through a complex automation engine.
The free plan supports up to 5 users with 1 shared inbox, 1 Docs knowledge base site (10 articles), a Beacon self-service widget with AI Answers trial, and Facebook Messenger plus Instagram support. The Standard plan at $25/user/month adds a second shared inbox, 150 workflows, CSAT surveys, live chat, and 100+ integrations. AI Answers is available as an add-on at $0.75/resolution with a 3-month free trial.
Help Scout does not have native phone or SMS support — you need third-party integrations like Aircall or CloudTalk. WhatsApp requires the Plus plan at $45/user/month. These limitations make Help Scout a poor fit for teams needing full omnichannel coverage. But for email-first support teams tired of Zoho Desk’s configuration overhead, Help Scout is refreshingly straightforward.
Key advantages over Zoho Desk:
- Simpler interface with shorter onboarding time
- Free plan supports 5 users (Zoho Desk Free supports 3)
- AI Answers at $0.75/resolution on all paid plans (Zoho Zia requires Enterprise)
- 15-day free trial on paid plans
Where Zoho Desk still wins:
- Express at $4.20/agent/month vs Help Scout Standard at $25/user/month
- Native telephony on Professional plan (Help Scout has no native phone)
- 250+ integrations including native Zoho ecosystem vs 100+
- Multi-department ticket routing on Professional
5. Tidio — Best for Ecommerce Live Chat
Best for: Ecommerce businesses, especially Shopify stores, that need chat-first customer support with AI
Starting price: $24.17/month flat (Starter plan, billed annually) for 100 conversations/month
Tidio takes a fundamentally different approach from Zoho Desk. Instead of per-agent pricing, Tidio charges by conversation volume. The free plan includes 50 conversations per month with 10 operator seats, basic live chat, ticketing, and a one-time allowance of 50 Lyro AI conversations. The Starter plan at $24.17/month (annual) bumps that to 100 conversations with operating hours and basic analytics.
The real draw for ecommerce teams is the Shopify integration. Tidio earns a 4.8/5 rating on the Shopify App Store with 1,485+ ratings, and the live chat widget is optimized for online stores. Lyro AI handles FAQ-style queries autonomously and claims to resolve 64-67% of queries in under 6 seconds. However, Lyro is a separate add-on starting at $39/month for 50 AI conversations — the 50 free conversations included with every account are a one-time allowance, not a recurring monthly credit.
Tidio is not built for enterprise help desk workflows. There is no native SLA management, no phone or voice support, and the API is only available on the Plus plan at $749/month. But for small ecommerce teams that primarily use live chat, Tidio delivers strong value at a fundamentally different price structure than Zoho Desk.
Key advantages over Zoho Desk:
- Conversation-based pricing instead of per-agent (10 seats included on most plans)
- Deep Shopify integration with 4.8/5 App Store rating
- Free plan with 50 conversations/month and 10 operator seats
- Highest G2 rating on this list at 4.7/5 (1,700+ reviews)
Where Zoho Desk still wins:
- Per-agent pricing is more predictable for high-volume teams
- Native telephony and multi-channel support across tiers
- SLA management on Express and above (Tidio has none)
- 250+ integrations vs Tidio’s approximately 60
6. LiveAgent — Best All-in-One with Built-in AI
Best for: Teams that want an AI chatbot included in the base price without usage-based fees or Enterprise gating
Starting price: $15/agent/month (Small Business plan, billed annually)
LiveAgent stands out for one reason that matters in 2026: AI is included on all paid plans with no add-on fees. The AI chatbot is LLM-powered, trained on your knowledge base, supports 100+ languages, and operates 24/7. While Zoho Desk locks Zia AI behind Enterprise ($24/agent/month annual) and requires your own OpenAI key for generative features, LiveAgent bundles its AI into the $15/agent/month Small Business plan.
The Small Business plan includes ticketing, live chat, a knowledge base, customer portal, automation, and the AI chatbot. The Medium Business plan at $29/agent/month adds a built-in call center with IVR, reporting, SLA management, and CSAT ratings. The Large Business plan at $49/agent/month adds social media integrations (Facebook, Instagram, X, WhatsApp, Viber, Telegram) and SSO.
The main limitation is social media channel gating. Facebook, Instagram, WhatsApp, and other social channels are only available on the Large plan at $49/agent/month. LiveAgent also runs frequent promotional campaigns with steep temporary discounts — make sure you are comparing regular prices, not promotional rates.
Key advantages over Zoho Desk:
- AI chatbot included on all paid plans (Zoho Zia requires Enterprise)
- Built-in call center on Medium plan at $29/agent/month
- 30-day free trial (Zoho Desk offers 15 days)
- 24/7 live chat, email, and phone support on all paid plans (Zoho requires Premium support plan)
Where Zoho Desk still wins:
- Express at $4.20/agent/month is significantly cheaper
- Social media channels available on Express (LiveAgent gates to Large)
- Native Zoho ecosystem integration (CRM, Analytics, Projects)
- Blueprint visual process automation on Professional
7. HubSpot Service Hub — Best for CRM-Integrated Support
Best for: Teams already using HubSpot CRM, Marketing Hub, or Sales Hub that want unified customer service
Starting price: $15/seat/month (Starter plan, billed annually)
HubSpot Service Hub makes the most sense when you are already invested in the HubSpot ecosystem. The native CRM integration means every support ticket is connected to the customer’s full history — marketing emails, deals in the pipeline, website activity, and previous conversations. Zoho Desk integrates with Zoho CRM natively, but HubSpot’s unified platform goes deeper with marketing and sales data.
The free plan supports 2 users with basic ticketing, shared inbox, and live chat (with HubSpot branding). Starter at $15/seat/month removes branding and adds conversation routing, ticket pipelines, and 500 calling minutes per account. Professional at $90/seat/month unlocks the help desk workspace, knowledge base (up to 2,000 articles), CSAT/NPS surveys, SLA tracking, and up to 300 automation workflows. Enterprise at $150/seat/month (10-seat minimum) adds Breeze AI Customer Agent, skill-based routing, and IVR.
The cost escalation is steep. Professional requires a mandatory $1,500 one-time onboarding fee and annual commitment. Enterprise requires $3,500 onboarding with a 10-seat minimum, making the first-year cost $21,500 minimum. AI features (Breeze Customer Agent) are Enterprise-only. For teams not already in the HubSpot ecosystem, the value proposition weakens considerably compared to Zoho Desk’s straightforward per-agent pricing.
Key advantages over Zoho Desk:
- Native CRM integration with full customer journey visibility
- 2,000+ app marketplace integrations vs 250+
- Unified platform for marketing, sales, and service
- Free plan with 2 users and live chat included
Where Zoho Desk still wins:
- No mandatory onboarding fees (HubSpot charges $1,500-$3,500)
- AI available at $24/agent/month Enterprise (HubSpot AI requires $150/seat Enterprise)
- More flexible billing (HubSpot Pro/Enterprise require annual commitment)
- Lower total cost at every comparable tier
8. Kayako — Best for Pay-Per-Resolution AI
Best for: Teams that want to pay only when AI actually resolves a ticket
Starting price: $79/agent/month (Kayako One); AI resolutions at $1/ticket
Kayako has repositioned itself around a single compelling idea: you only pay for AI when it works. The Kay AI agent costs $1 per successfully resolved ticket — no charge for escalations or partial resolutions. Kay can process refunds, create accounts, send return labels, and take real actions through your connected tools (Shopify, Stripe, Zendesk, Salesforce, and any system with an API). Kayako claims a 68% AI resolution rate at $1 per resolution versus an industry average of $4.60.
Kayako One at $79/agent/month includes the full platform: unified inbox, ticketing, knowledge base, live chat widget, automation rules, and reporting. The AI resolution pricing is separate and usage-based. Kayako also offers standalone Kay AI pricing for teams that want to add AI resolution to their existing help desk.
The limitation is cost and simplicity. At $79/agent/month for the base platform, Kayako is significantly more expensive than Zoho Desk’s entire tier structure. The integration ecosystem is smaller. There is a single plan with limited customization compared to Zoho Desk’s five tiers. Kayako is best suited for mid-size teams handling high ticket volumes that want to aggressively automate resolution.
Key advantages over Zoho Desk:
- Pay-per-resolution AI pricing ($1/ticket vs Zoho’s Enterprise-only Zia)
- AI takes real actions (refunds, account changes) rather than just suggesting replies
- Simple single-plan pricing with no tier confusion
- No need to bring your own OpenAI API key
Where Zoho Desk still wins:
- Express at $4.20/agent/month vs Kayako One at $79/agent/month
- Free plan with 3 agents (Kayako has no free plan)
- Five tier options for different budgets and team sizes
- Native Zoho ecosystem integration
9. Front — Best for Shared Inbox Collaboration
Best for: Operations and support teams that manage high-volume shared inboxes and need strong internal collaboration
Starting price: $19/user/month (Starter plan, billed annually)
Front is not a traditional help desk — it is a shared inbox platform built for team collaboration. Instead of converting emails into tickets the way Zoho Desk does, Front keeps the natural email format while adding assignment, comments, shared drafts, and automation on top. This makes it popular with teams that handle customer communication through shared email addresses (support@, billing@, ops@) and want collaboration without the overhead of a full ticketing system.
The Starter plan at $19/user/month includes shared inboxes, basic automation, AI topics, up to 10 automation rules, and a no-code public knowledge base. The Professional plan at $59/user/month adds omnichannel support (email, SMS, social), macros, up to 20 automation rules, multiple workspaces, SSO, and optional AI Autopilot at $0.89/resolution. The Enterprise plan at $99/user/month adds AI Copilot, QA, and CSAT included, custom roles, multi-language knowledge base, unlimited rules, and smart rules.
Front earns a strong 4.7/5 on G2 with 2,400+ reviews. The main limitation versus Zoho Desk is the lack of built-in telephony and traditional ticket workflows. Front is collaboration-first, not ticket-first.
Key advantages over Zoho Desk:
- Natural email-based workflow (no forced ticket conversion)
- Strong internal collaboration features (shared drafts, comments, assignments)
- Higher G2 rating (4.7/5 vs 4.4/5)
- 14-day free trial available
Where Zoho Desk still wins:
- Express at $4.20/agent/month vs Front Starter at $19/user/month
- Built-in telephony on Professional (Front has no native phone)
- Traditional ticketing and SLA management
- Free plan with 3 agents (Front has no free plan)
10. Hiver — Best Gmail-Native Help Desk
Best for: Teams that live in Gmail and want help desk features without leaving their inbox
Starting price: $25/user/month (Growth plan, billed annually)
Hiver turns Gmail into a help desk. If your team already uses Google Workspace and does not want to learn a separate interface like Zoho Desk, Hiver adds shared inboxes, ticket assignment, SLA management, automation, and analytics directly inside Gmail. There is no separate platform to log into — everything happens in the Gmail sidebar.
The free plan includes shared inboxes, email and live chat support channels, basic integrations, and collaboration features. The Growth plan at $25/user/month adds AI Summarizer, AI Compose, rule-based automation, SLA management, custom fields, analytics, and a customer portal. The Pro plan at $45/user/month adds advanced automation, enhanced analytics, and all integrations including Salesforce and Jira. The Elite plan at $75/user/month adds skill-based routing, HIPAA compliance, and Okta SSO. An AI add-on with more advanced capabilities costs $20/user/month extra on Pro.
Hiver earns a 4.6/5 on G2 with 1,200+ reviews and offers 24/7 email and live chat support on all plans. The main limitation is ecosystem lock-in: Hiver works with Gmail and Outlook. If your team needs channels beyond email and live chat, or wants native phone support, Hiver is not the right fit.
Key advantages over Zoho Desk:
- Works inside Gmail (no new interface to learn)
- Free plan available with shared inboxes and live chat
- AI Summarizer and Compose included on Growth plan ($25/user/month)
- 24/7 email and live chat support on all plans (Zoho requires Premium support plan)
Where Zoho Desk still wins:
- Express at $4.20/agent/month vs Hiver Growth at $25/user/month
- Native telephony on Professional plan (Hiver has no native phone)
- Multi-channel support (social, messaging, phone) across tiers
- Blueprint automation and multi-department routing
How We Chose These Alternatives
We evaluated each platform against Zoho Desk across five dimensions:
- Pricing transparency: Actual cost per agent including AI, add-ons, and hidden fees — not just the headline number.
- Feature accessibility: Where key capabilities (AI, omnichannel, SLA management) sit in the tier structure. Zoho Desk gates important features across five tiers, so we prioritized alternatives that bundle more at each price point.
- Setup and usability: Zoho Desk’s Blueprint automation and multi-tier structure create configuration overhead. We weighted platforms that offer faster time-to-value.
- AI capabilities: Zoho Desk locks Zia behind Enterprise and requires your own OpenAI key for generative features. We evaluated how each alternative handles AI — included, add-on, or usage-based.
- Integration ecosystem: Zoho Desk has 250+ extensions plus native Zoho app integrations. We compared marketplace depth and third-party connectivity.
All pricing data was verified in March 2026 from official pricing pages and cross-referenced with third-party sources. G2 and Capterra ratings are sourced from review aggregator pages accessed in March 2026. We did not receive free accounts or compensation from any vendor listed. For the complete help desk landscape, see our best help desk software roundup.
Who Should Stay with Zoho Desk
Switching help desks has real costs — migration time, retraining, and workflow disruption. You should probably stick with Zoho Desk if:
- You are deeply embedded in the Zoho ecosystem. If you use Zoho CRM, Zoho Analytics, Zoho Projects, and other Zoho apps, the native integrations create value that no alternative can replicate without third-party connectors.
- Budget is your primary constraint. At $4.20/agent/month (Express, annual), Zoho Desk is the cheapest paid option on this list by a wide margin. No alternative matches that price point with comparable features.
- You need multi-department ticket routing. Zoho Desk Professional’s multi-department structure with cross-department ticket sharing is well-suited for organizations with complex internal routing needs.
- You have already invested in Blueprint automation. If your team has built complex Blueprint workflows, the switching cost likely outweighs the benefits unless those workflows are actively causing problems.
The alternatives above each solve a specific Zoho Desk pain point: Freshdesk for easier setup, Zendesk for enterprise depth, Intercom for AI-first resolution, Help Scout for simplicity, and LiveAgent for included AI. Pick the one that addresses your biggest frustration, and the switch will likely be worth it.
Related Content
- Zoho Desk Review 2026 — full in-depth review
- Zendesk vs Zoho Desk — premium power vs budget value
- Freshdesk vs Zoho Desk — two budget help desks compared
- Intercom vs Zoho Desk — modern messenger vs budget workhorse
- Help Scout vs Zoho Desk — simple email vs feature-rich budget desk
Other reviews: Zendesk | Freshdesk | Help Scout | Intercom
Other alternatives: Zendesk Alternatives | Freshdesk Alternatives | Intercom Alternatives | Help Scout Alternatives
- → Zoho Desk deep dive — how Zoho Desk ranks in our pillar guide
- Best Help Desk Software 2026 — full field comparison
Last updated: March 2026. We regularly update this content — if something has changed, let us know.